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AC Deception - Tom's Take / Blog Post

DECEPTION


We were called in for a second bid on this job, not a second opinion. The original contractor
had condemned the furnace. Said it had a crack in the heat exchanger, and with a flashlight
showed the customer what he called a crack. When our estimator arrived at the house the
furnace was still in operation. Texas requires you disable the furnace under this condition.
Upon hearing this a bell went off in my head, the furnace was still running. The customer
indicated the location of the crack to our estimator.  We returned to the house with our bid and were told that the other contractor had returned and disable the furnace, and commented that he would beat our price no matter what it was by 10%. Bang, another bell went off. Now I wanted to see this furnace up close. To make a long story short we did the job .When we got the old furnace back to the shop, I ask the boys to disassemble and inspect it for a crack. We found no crack anywhere in this furnace. We did find a hole 8 inches away and inside, from the location the customer had showed us, that was shown to him. The customer said it didn't matter anyway he wanted to upgrade for the 1500.00 tax credit . This is just one reason for a second opinion. There are hundreds of good honest contractors in DFW area, and to them I will always extend a trade hand. For those that think a Texas contractor license is a licence to steal just remember this one , guys like you are the ones that hurt this trade the most. Ethics was part of your licence exam. If you worked for me you would be unemployed now.





I do agree that this furnace should
have been replaced ,but for
ifference reasons. The holes,
standing pilot , and the amount of
rust in the pictures to the far right.
That was only half of it, there was
another pile of rust in the bed of
service truck. Standing pilot
furnace were last made in 1990


This amount of rust in the pictures
above is what has flaked off the inside
of the heat exchanger internal wall over
the years. Making the heat exchanger
wall thickness even thinner.




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Our business is located in Sunnyvale, Texas, and we service homes and businesses anywhere in the Dallas Metroplex. We are family owned and operated, have planned service agreements for both residential and commercial, service all makes and models of Air Conditioners, we not only service or repair, but can also conduct NEW installation and replacement for all major brands of air conditioning units. Even more important, we offer fair and friendly service with free consults - so ask us to help you figure out the best solution for your heating and air conditioning needs. We have certified, authorized repair staff and are a puron refrigerant specialists with 24 hour / 7 day emergency service.

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From our offices in Sunnyvale, Texas, we service many communities in the greater Dallas / Ft. Worth area for their air conditioning, furnace, and HVAC repair and replacement. If you are looking for AC repair in Addison, Allen, Arlington, or Balch Spring. Furnace service in Bedford, Carrollton, Cedar Hill, Coppell, Texas, we offer some of the best rates and best AC / Furnace service available. Desoto, TX, and Duncanville AC, HVAC, Furnace repair, sales and service as well as air conditioning replacement in Euless, Fairview, Farmers Branch, Flower Mound, Forney, Frisco. In terms of Garland, Texas, we aim to be one of the air conditioning and heating service areas. Grand Prairie and Grapevine, TX, Heath and Highland Park, TX, and Hurst TX air conditioning repair and furnace repair. Irving, Lake Dallas, and Lancaster and Lewisville as well as McKinney, Mesquite, Murphy, Oak Cliff repair for major brands of air conditioner units, furnaces, and HVAC equipment. Plano Texas air conditioner repair as well as Plano furnace / HVAC sales and service. Parker, Richardson, Richland Hills, Rockwell, Rowlett, Sachse, Seagoville, University Park, Wilmer and Wylie - are all communities we service as one of the top-rated and best air conditioner replacement / repair services in Texas.